If your film is showing on our Pictureville screen, please enter through the link doors, either from Sharpe Street car park (behind the museum) or the path to the left of the main entrance of the museum.
If you are seeing a film on our Cubby Broccoli or IMAX screens, please enter through the main entrance at the front of the museum.
Please book your tickets online in advance.
All seating is unreserved.
On arrival, available seating will be clearly marked to ensure you are safely distanced from groups outside your household. For the safety of yourself and others, you and your group must sit in marked seats. Groups of 5+ may be required to sit in separate smaller groups.
In line with government guidance, we are using fresh air ventilation in our auditoria. This may cause the temperature to feel cooler than before, so you may want to bring an extra layer of clothing for comfort.
Pictureville Bar will be open from 15.30 every day for cinema customers. The bar will also be open before Kids’ Club and Thursday Silver Screen shows.
Unfortunately we cannot provide table service in this area. Please consume food and drink only when you are seated in the cinema.
Other refreshments are available—please ask staff for details.
In line with government guidance, please wear a face covering in all areas of the cinema unless eating and drinking. This includes at the cinema box office and at the bar.
You may remove your face covering to eat or drink when you are seated in the cinema auditorium.
There will be new measures in place to ensure everyone can maintain social distancing. These include:
- Asking you to book tickets online in advance
- Socially distanced seating arrangements
- Specific routes to enter and exit the cinemas
- Installing screens at all main reception points, ticket desks and information points
- Offering hand sanitiser stations, including at key points such as entrances, exits, and high touch areas
- Scanning tickets using contactless e-scanners
- Asking you to make contactless payments where possible
- Additional signage
We have implemented enhanced cleaning regimes in line with government guidance. This will include (but is not limited to):
- Increasing the numbers of cleaning operatives
- Increasing the cleaning regime in the theatres between screenings
- Focusing cleaning on high touch points such as seats, lift buttons and handrails
All active Pictureville Memberships were paused between 17 March and 17 September. We’ve added these six months to your expiry date, and as a thank you for your support during our temporary closure we’ve added an extra six months for free. Your Pictureville Membership will now expire 12 months after the original date.
To use your membership benefits online, make sure you are logged in to your account and choose the ‘Adult’ ticket. Your membership discount will automatically be applied when you reach the checkout page.
Read more about membership
Can I still purchase tickets in person?
Please book your tickets online in advance. Tickets will be available in person at Pictureville Bar but booking your ticket in advance helps us avoid queues and maintain safe distancing.
I can’t find a Silver Screen ticket option on the website
Make sure you are logged in to your account and choose the ‘60 & over’ ticket. If you are a Silver Screen Club member, the Silver Screen price will automatically be applied when you reach the checkout page.
I’ve tried to reset my password, but haven’t received any information
Please check your junk/spam folders within your email inbox to ensure that any communications haven’t been directed there.
I don’t need a wheelchair space but I need an aisle seat—how do I book this?
Our tickets are currently for unreserved seats. On arrival, available seating will be clearly marked to ensure you are safely distanced from groups outside your household. For the safety of yourself and others, you and your group must sit in marked seats. If you require an aisle seat please email us at pictureville@scienceandmediamuseum.org.uk the day before the performance and we will try to accommodate your request.
Can I receive my Silver Screen discount on more than one ticket?
No, you will only be able to purchase one ticket at the reduced Silver Screen price.
Can I sit with my friends?
Please sit in the marked available seats and only with members of your household or social bubble. Groups of 5+ may be required to sit in separate smaller groups.
When will Thursday morning screenings resume?
Thursday morning screenings will return from 24 September, but will look a little different due to our Covid-19 safety procedures. We are unable to offer complimentary refreshments, but they can be purchased at the bar. Our volunteer-led discussion groups have also been paused for a little while.
Will Pictureville Bar be open?
Yes, Pictureville Bar will open 30 minutes before the screening.