If you are bringing a school group or other educational group to the museum, please book in advance with our Learning team.
There is no maximum group size, although numbers are limited for gallery sessions and shows.
Adults must accompany children at all times. We require a ratio of one adult to every 10 students under the age of 17. For primary age children, we suggest bringing more adults if you can.
We offer lockable trolleys for storage of coats and bags, and picnic spaces for your students to eat their packed lunch. If you're visiting on a weekday during term time, we recommend you book these in advance—otherwise we cannot guarantee that trolleys or a lunch space will be available.
Please ask your group to bring packed lunches in labelled carrier bags rather than boxes. This saves space and ensures everything can be thrown away at the end of lunchtime so there is nothing to carry back.
We make every effort to include pupils with special educational or medical needs. We are happy to discuss your requirements at the time of booking.
All areas of the museum are wheelchair-accessible, and we can offer a range of services and aids for visitors with visual or hearing impairments, learning difficulties, or an Autism Spectrum Condition.
If you're booking one of our educational IMAX films and need more than 4 access seats for wheelchair users, please let us know in advance so we can make sure they're available.
Health and safety
We take the health and safety of all our visitors very seriously. All areas of the museum, plus our educational shows and workshops, are regularly risk assessed. We have a daily programme of checks, and any hazards found are dealt with immediately.
If possible, we advise group leaders to visit the museum before bringing a group. This will help you plan your day and identify any requirements and risks. We can’t complete risk assessments on your behalf, but you may find the below information and resources useful.
- Advice on completing a risk assessment (PDF)
- Health and safety: advice for schools, GOV.UK
- Get ready—managing risk, Council for Learning Outside the Classroom
- School trips—tackling the health and safety myths, Health and Safety Executive
Group leaders are responsible for the health and safety of the children in their party. Adults should stay with their groups at all times. Should an emergency or evacuation occur, our staff will be available to give you clear instructions.
The museum holds public liability insurance; the limit of indemnity is £15,000,000.
Coaches can drop groups off at the front of the museum. However, there are no coach parking spaces at the museum itself. Coaches can park nearby, on Nelson Street, Midland Road or Sharpe Street, and the driver needs to stay with the vehicle.
Entry to all museum galleries, exhibitions and science shows is free. There is a charge for some events and activities, including IMAX films and animation workshops. There is also a charge if you add Kids’ Handbooks, gift bags or popcorn to your visit.
We will always tell you about any charges on our website and at the time of booking.
Please complete our booking form at least three weeks before the date of your visit. We will then contact you as soon as possible to confirm your booking.
After you have made a booking, you will receive a confirmation email containing a confirmation letter and our terms and conditions. If you are booking any payable activities, it will also include your invoice and details of how to make your payment.
Should you need to cancel for any reason, we require at least 14 days' notice in writing in advance of your visit date. Terms and conditions will apply.
Payment must be made 28 days in advance of your visit. We accept cash, credit card or cheque. Cheques should be made payable to SCMG Enterprises Limited.
Use our online booking form to plan and book your school trip or educational visit.
Questions? Email firstname.lastname@example.org, or call 0844 856 3799 (line open 10.00–14.00, Monday to Friday). We will get back to you as soon as we can.