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Science and Media Museum

Accessibility

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Find out everything you need to know about accessibility and facilities at the National Science and Media Museum.

Planning your visit

The National Science and Media Museum is committed to being open and accessible for everyone.

If you have any special requirements, call us on 0844 856 3797 and we'll help you plan your visit. Lines are open 09.00–13.30 Monday to Friday, and there is a voicemail service available at other times.

A small number of wheelchairs are available for use in the museum. These can be booked in advance by calling 0844 856 3797.

Download our guide for detailed information about facilities and access in every area of the museum.

Getting here and parking

There are three parking spaces for blue badge holders at the front of the museum. These have a maximum stay time of four hours.

There is space for car and coach drop-off directly outside the entrance.

The nearest car parks are Sharpe Street and Radwell Drive, at the rear of the museum. These car parks are council-operated, and charges will apply.

You can find out more about how to get here and parking on our Visit Us page.

When you arrive

Access to the museum from the front of the building is via a wheelchair-accessible entrance and automatic doors.

Many of our staff are trained in disability and autism awareness and will be happy to help if you need advice during your visit.

Ask at the front desk for an information sheet containing the layout of the museum. A large print version is also available.

Information for wheelchair users

A small number of wheelchairs are available for use in the museum. These can be booked in advance by calling 0844 856 3797.

There are wheelchair-accessible entrances at the front and back of the museum. Both entrances have automatic doors.

Easy access toilets are located on the Ground Floor, Levels 3 and 5, and in Pictureville Bar.

A lift can be accessed from the museum foyer on the Ground Floor. It goes to all levels of the museum.

Wheelchair access in areas of the museum

Information for visitors with hearing impairments

Induction loop facilities are located at the Box Office on the Ground Floor and on Level 6, in the BFI Mediatheque.

Induction loop systems are also fitted in our three cinemas. To access the system, you will need to turn your hearing aid to the 'T' position.

Pictureville Cinema offers Dolby Screen Talk subtitling for selected screenings. Check the Picturehouse at National Science and Media Museum listings for the latest screenings, or call the Box Office on 0871 902 5756 for more information (lines open 09.30–20.30 daily).

Information for visitors with visual impairments

Assistance dogs are welcome. If you wish to take your dog into one of our cinemas, please let our Box Office staff know when booking so that an aisle seat can be reserved. Our cinema staff will be happy to provide drinking water for your dog.

A large print map of the museum is available from the front desk, and you can get large print film schedules from the Box Office. Just ask a member of staff when you arrive at the museum.

A lift can be accessed from the museum foyer on the Ground Floor. It goes to all levels of the museum, and has audio announcements, Braille and raised buttons.

Pictureville Cinema offers audio description for selected screenings. Check the Picturehouse at National Science and Media Museum listings for the latest screenings, or call the Box Office on 0871 902 5756 for more information (lines are open 09.30–20.30 daily).

Visitors with an Autism Spectrum Condition

Our special access guide, created with assistance from Specialist Autism Services, can help you prepare for your visit. It includes images of different areas of the Museum.

A limited number of quiet spaces are available on request. If you require one during your visit, please speak to a member of staff, who can check the availability and location for you.

You may be interested in our Early Birds events. These early-morning events are suitable for families with children who have an Autism Spectrum Condition, anxiety disorder, or Special Educational Need that means they would benefit from a quieter, more relaxed museum opening. They take place four times a year and include autism-friendly film screenings. Read our Early Birds page for more information about the next event.

Toilets

Toilets are located on the Lower Ground Floor, Ground Floor, Levels 3 and 5, and in Pictureville Cinema.

Easy access toilets are located on the Ground Floor, Levels 3 and 5, and in Pictureville Bar.

There are a number of Changing Places located throughout Bradford city centre; our nearest one is in City Park.

Visiting with babies and small children

Our Ground Floor easy access toilet has a small Sturdy Station changing table.

Booster seats are available in the Media Café and all our cinemas. Ask a member of staff if you would like to use one.

Once a month, our cinemas host Big Scream screenings, exclusively for parents or carers with babies under the age of one. Check the Picturehouse at National Science and Media Museum listings for the latest screenings, or call the Box Office on 0871 902 5756 for more information (lines are open 09.30–20.30 daily).

The National Science and Media Museum supports the Breastfeeding Welcome scheme.