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Accessibility

Find out everything you need to know about accessibility and facilities at the National Science and Media Museum.

The National Science and Media Museum is committed to being open and accessible for everyone.

If you have any specific access requirements or would like to request additional information to support your visit, please call us on 0800 047 8124. Lines are open 09.00–17.00 every day.

A small number of wheelchairs are available for use in the museum. These can be booked in advance by calling 0800 047 8124.

Download our full access guide (DOCX) for detailed information about facilities and access in every area of the museum.

In addition to the information on this page, our reopening FAQ contains further details about which facilities are currently available.

Getting here and parking

There are three accessible parking spaces for blue badge holders at the front of the museum. These have a maximum stay time of four hours.

There is space for car and coach drop-off directly outside the entrance.

The nearest car parks are Sharpe Street and Radwell Drive, at the rear of the museum. These car parks are council-operated, and charges will apply.

Find out more about getting here and parking

When you arrive

Access to the museum from the front of the building is via a wheelchair-accessible entrance and automatic doors.

Many of our staff are trained in disability and autism awareness and will be happy to help if you need advice during your visit.

Ask at the front desk for an information sheet containing the layout of the museum. A large print version is also available.


Information for wheelchair users

A small number of wheelchairs are available for use in the museum. These can be booked in advance by calling 0800 047 8124.

There are wheelchair-accessible entrances at the front and back of the museum. Both entrances have automatic doors.

Accessible toilets are located on Levels 0, 3 and 5, and in Pictureville Bar.

A lift can be accessed from the museum foyer on Level 0. It goes to all levels of the museum.

In the event of an evacuation, evacuation chairs will be used by trained staff.

Wheelchair access in areas of the museum


Information for d/Deaf and hard of hearing visitors

Hearing loop facilities are located at the Box Office on Level 0 and in the BFI Mediatheque on Level 6.

Hearing loop systems are also fitted in our three cinemas. To access the system, you will need to turn your hearing aid to the ‘T’ position.

Pictureville Cinema offers Dolby Screen Talk subtitling for selected screenings. Check the Pictureville Cinema listings of subtitled screenings, or call us on 0800 047 8124 for more information.


Information for blind and partially sighted visitors

Assistance dogs are welcome. If you wish to take your dog into one of our cinemas, please let our Box Office staff know when booking so that an aisle seat can be reserved. Our cinema staff will be happy to provide drinking water for your dog.

A lift can be accessed from the museum foyer on Level 0. It goes to all levels of the museum, and has audio announcements, Braille and raised buttons.

Pictureville Cinema offers audio description for selected screenings. Check the Pictureville Cinema listings of audio described screenings, or call us on 0800 047 8124 for more information.


Information for visitors on the autism spectrum

Our special access guide (PDF), created with assistance from Specialist Autism Services, can help you prepare for your visit. It includes images of different areas of the museum.

A limited number of quiet spaces are available on request. If you require one during your visit, please speak to a member of staff, who can check the availability and location for you.

You may be interested in our Early Birds events. These early-morning events are suitable for families with children who have an Autism Spectrum Condition, anxiety disorder, or Special Educational Need that means they would benefit from a quieter, more relaxed museum opening. They take place four times a year and include autism-friendly film screenings. Read our Early Birds page for more information about the next event.


Information for visitors with hidden disabilities

We welcome and support visitors who choose to wear a Sunflower item as part of the Hidden Disabilities Sunflower scheme. Please note that we do not provide Sunflower items. Find out more about the scheme on the Hidden Disabilities website.


Toilets

Toilets (including accessible toilets) are located on Levels 0, 3 and 5, and in Pictureville Bar.

There are a number of Changing Places located throughout Bradford city centre; our nearest one is in City Park.


Visiting with babies and small children

Our Level 0 accessible toilet has a small Sturdy Station changing table.

There is a buggy parking area outside the Kodak Gallery on Level –1.

Booster seats are available in the Café and all our cinemas. Ask a member of staff if you would like to use one.

The National Science and Media Museum supports the Breastfeeding Welcome scheme.